Tullymurry House – Privacy Policy
Tullymurry House Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.tullymurryhouse.com], make a booking, or otherwise interact with us.
Registered Address:
Tullymurry House Ltd – 4 Tullymurry Road, Newry, Co. Down, BT34 1NG
Email: bookings@tullymurryhouse.com
1. What Information We Collect
We collect only the information necessary to manage your booking and provide our services. This may include:
- Your name, email address, postal address, and phone number
- Names of guests accompanying you
- Payment details (processed securely by third-party payment providers)
- Website usage data (via cookies or analytics tools)
We do not collect or store sensitive personal data unless required by law and according to the Data Protection Act 1998.
2. How We Use Your Information
We use your personal information to:
- Process and manage your booking
- Communicate with you about your stay or enquiry
- Send optional updates or promotional information (only if you have consented)
- Improve our website and customer experience
- Comply with legal or regulatory obligations
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing
We process your data under one or more of the following lawful bases:
- Contract: to fulfil your booking or enquiry
- Consent: for marketing communications
- Legal obligation: to comply with financial or regulatory requirements
- Legitimate interest: to improve our services and protect our business
4. Cookies and Website Analytics
Our website uses cookies to enhance your experience and collect anonymous usage statistics through tools like Google Analytics. You can manage or disable cookies in your browser settings.
Our website [www.tullymurryhouse.com] uses cookies to improve your browsing experience, analyse website traffic, and personalise content. Cookies are small files stored on your device that help us understand how you use our site.
We use cookies for:
- Website functionality and security
- Analytics and performance (e.g., Google Analytics)
- Optional marketing and promotional purposes (with your consent)
You can manage or disable cookies through your browser settings at any time. Please note that some features of the website may not function properly if cookies are disabled.
By continuing to use our website, you consent to the use of cookies in accordance with this policy.
5. Sharing Your Information
We may share your information only with:
- Trusted service providers (e.g., payment processors, website hosts)
- Regulatory bodies or law enforcement where legally required
All third parties are bound by confidentiality and data protection obligations.
6. Data Security
We take appropriate technical and organisational measures to safeguard your data from loss, misuse, or unauthorised access. All sensitive data is transmitted via secure SSL encryption.
7. Data Retention
We retain your data only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal and accounting obligations. Typically, booking information is kept for up to five years.
8. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time (for marketing)
- Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
To exercise your rights, please contact us at bookings@tullymurryhouse.com.
9. Children
We do not knowingly collect personal information from individuals under 16 years of age.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact Us
If you have any questions, concerns, or requests about this Policy or how we handle your data, please contact:
Tullymurry House Ltd
4 Tullymurry Road, Newry, Co. Down, BT34 1NG
Email: bookings@tullymurryhouse.com